AAA Roofing – Roofing Contractor in Crystal River, Florida

I signed in Mid February to have my roof replaced in April. Not once when signing did they let me know that my flat roof would be a different color than the rest of my roof. I had to follow up with them about my scheduled install date because they were quick to charge my card but poor to follow up on when they would be here to install, while I gave plenty enough time for them to get me on the schedule. Then I come home to the finished project to find 2 different color roofs? Seriously did you fail to mention because my flat roof before matched the rest of my roof? Then I waited to see if it was even inspected which I had no follow up on that. With installation the price included a wind mitigation inspection which I also had to call 4 weeks later to see why they had not done that. Had to leave a message for someone to ask if I had even paid, yes you processed my payment over 3 weeks ago. Well ma'am this is a courtesy that we do. No, I am pretty sure that I paid for that according to my estimate write up. Then I explained the service I experienced and another 4 weeks later I am still waiting on a call from the owner or manager. The quality and professionalism of the crew actually installing the roof was spot on however, they could definitely use a more organized office very unprofessional while I assure the crews that actually earn their paycheck do not get the credit they deserve but here is cuddos to them. By the way I'm still waiting on the message for the manager /owner be given for them to call me.

What a wonderful company. just had my beautiful new roof done. The crew was fantastic.The crew leader was Dennis. Jeremy and Nick.wonderful people I highly recommend AAA. They are processional showed up on time Never took breaks. worked until it got done. Thank you for our beautiful roof.

BUYERS BEWARE!!! Please search elsewhere for a roofing company to do your work. I have been fighting with AAA Roofing/Joseph Chewning, Manager since NOVEMBER, 2019 and it is now May, 2020 and still the fight continues. I wish I would have looked this company up on the BBB website as there are numerous others that have filed complaints against them. Please check this company on the BBB website and you'll understand why I am trying to help anyone who might be considering using AAA for your roofing job. Please look elsewhere for a better roofing company and to get the work done you pay a lot of money to have done the right and honest way!