Merrimack Valley Roofing – Roofing Contractor in Newburyport, Massachusetts

I have had them repair a rubber roof that they didn't install. They did it for a reasonable price and it hasn't leaked since. I had them replace a rubber roof 3rd floor in 2014. The rubber membrane lifted up a week or so ago and they came by within 3 days of my phone call and repaired it. I'm very impressed that they stand behind their work.

We had a roof over in August of 2015 and it was visibly leaking by Feb 2016. Since then we have had leaks worse in the winter when it snows heavily into the kitchen ceiling. Barry, from Merrimack Valley Roofing has come out to look at it two different times, but never fixed anything because nothing was ever wrong. Yet somehow, the roof just kept on leaking. Fast forward 4.5 years, now we have just had 3 other companies up on the roof for quotes. All three immediately found the leak that Barry and Merrick Valley Roofing could not find, and all three agree that the workmanship of Merrimack Valley Roofing across the entire roof is absolutely shoddy, and substandard. Good materials GAF but very poor workmanship. As a result, we will have to replace the entire roof to resolve the leak. For the record, the leak did not exist prior to the roof over, and the leak was caused by a DirecTV satellite dish that was left on the roof when we bought the house, that was removed by Barry after the roof over was completed. We came home from work that evening and Barry was still there. We saw that the roof over was completed but the satellite dish was still in place. We asked Barry to remove it. Barry climbed up on the roof and proceeded to take it down. After the removal, Barry apparently used a nails to hold the shingles displaced during the satellite dish removal down, but some of the nails did not seat into the wood properly and instead created the leak that we fought for over 4 years that has caused significant damage to our kitchen ceiling. Although Barry came back out on two separate occasion to fix the leak, each time in our pre-visit conversations on the telephone, he made sure we understood that the workmanship was perfect and that anything found would not be covered by warranty. Of course he never found anything wrong though and the roof continued to leak. Here is the moral of the story, do not ever use Merrimack Valley Roofing, as they are the absolute worst roofers in NH! The peace of mind that comes from realizing and accepting the mistake that we made by using Merrimack Valley Roofing and now having to write off the 8k and pay another company for a new roof to be installed correctly in less that 4 years cannot be overstated. We are overjoyed that the reason for the leak has finally been found and we can ,finally move on from the horrors that Merrimack Valley Roofing caused! Save yourselves and your money, please use any other roofing company, but do not use Merrimack Valley Roofing.

Stay away!!!! These guys are crooks and liars. I paid a 7,500 deposit and they never gave my money back. Newburyport rejected their permit because they are not allowed to do business here. They filed under another name Billco Roofing, LLC, they forged my name, didn't follow state T&C guidelines. I notified both companies within 72 hours to cancel to get my deposit back. I sent cancellation letters to a couple of their address. I called owner John Wolf and notified him by phone within 72 hours. He refused my cancellation. Merrimack Roof is not a legal business registered with the state. They delivered the material anyways. I found the 5,766.41 invoice with the materials and notified him they owed me 1,733.59 and would keep the material, because I was told by the city they NEVER return money. They agreed, but its been months and they will not return my money.