Polar Builders Inc. – Roofing Contractor in Burnsville, Minnesota

They came out and said we will do your roof for a reasonable price. After the first shingles installment, the next day all my shingles flipped up. They said the contractor they hired, which were Hispanics, did a bad job. Came out and said “your insurance need to pay for the new estimate we discover” on your roof. How did they go from “we will do your roof for the first price” and then mess up and go “Oh we found new problems now your insurance has to pay us more.” Story short, they took at least 18 grand from my insurance and my family. They show no mercy for minorities. Horrible experience. If you are a first time home buyer, or have little experience whatsoever on house or roofing, stay away from this company they will con you.

We just yesterday completed a full roof replacement with Polar Builders. The whole process was first class and we could not be happier. Everything from the craftsmanship to the advice, customer service and cleanup was excellent. I was especially impressed with Matt Hill, the field representative. He originally came to our door and offered to inspect the roof after a hail storm. I was skeptical of door to door contractors from horror stories I've heard. When i learned that Polar was local, I let him take a look. He felt we had a claim. He met the adjuster and worked very hard to climb around our very steep roof to make sure they saw enough evidence to approve the claim. The insurance company originally approved only a portion of the claim. With Matt's extensive knowledge of the industry and his persistence, he was able to get the full roof replacement approved. He came to our house many times to meet, discuss progress, offer options and advice. When the project was being done, i got very clear information and expectations before during and after. Matt monitored the progress and did a lot of cleanup after the work was done to make sure every nail, staple and scrap of material was removed. The property was spotless by the time they left. This has been an extremely positive experience and Polar gets my highest recommendation!

Peter is fantastic. If you need a new roof this is THE place to go. The knowledge and expertise Peter demonstrated in roofing is second to none. I'm a quality professional in my line of work and critical with products and services I encounter. We have Polar Roofing on speed dial should we ever have to go through replacing our roof again. Thanks Peter and Polar much appreciated for a job well done from start to finish.