Carlson Bros Mechanical Contracting – Roofing Contractor in Duluth, Minnesota

Good job, expensive. If you haven't called a plumber before be aware that there is a 30.00 if you pay after 15 days I am probably at day 16. Also, a 2.5 charge for using a credit card. Is it worth it? Phone call to clear things up? Got a friendly response. So, yes, worth it, but be aware.

My husband and I were highly displeased with Carlson Bros. We used them for a water heater replacement and they left the place much worse than when it started. There was a path of standing water out of our basement and on our wooden basement stairs, including a rusty ring from the old water heater. There was dirt on our washing machine and mud by the water heater from their boots. My husband wasn't home when they were working because they were late and he had to go to work. We had to hire a professional cleaner. While they didn't need to clean the leaking water from the old heater, they didn't need to leave the place in such a state. They clearly didn't test the water heater before leaving as when we tested it, dirty water came out first. When we contacted the company, they finally called us back a few days later. We presented pictures to show the condition. The individual my husband talked to one of the owners I believe laughed at my husband's remarks and mocked him. We asked simply for reimbursement for the cleaning and they are now ignoring us. Highly disappointed and will never use this company again. Spreading the word in the Northland about the poor service of Carlson Bros

I called because I had a leak. Not sure from what. Troy not only fixed the immediate problem, he gave his professional opinion when I asked "what about the rest of the pipes?" He fixed everything, called me if he had questions, and left the place spotless when the job was complete.