Absolute Roofing – Roofing Contractor in Brookline, Missouri

We had several companies come out to give us an estimate for our roof and Absolute was by far the friendliest and most professional. We especially appreciated the folder of information they provided. On top of that, they were very proactive and came out to our house within three weeks of the estimation to actually install the new roof! Fantastic job! We also appreciate the patience they had with us regarding payments as we waited on insurance checks to come in!

Our roof was damaged in a small spot around the weather main when a tree fell on our power line. I was initially very pleased with the service from Absolute Roofing, they sent someone out to give an estimate in a timely manner and he was very professional and quick. He said it would be a really easy fix and would only cost their minimum charge of 150. Once he left he sent a bid via email for the 150, this bid did not say anything about the soffit that needed replaced on the bottom side so I emailed back asking if the price included it with no response. My boyfriend then called and asked them if it was included and they told him they would call him back after asking the estimator but they did not call back. The day they arrived to fix the roof my boyfriend asked if they would be fixing the soffit and they called the office and let us know it would be 75 to replace the 1 piece of plastic soffit because the original bid didn't include it. He reluctantly agreed since they were already there and we need it to be fixed so it didn't continue to cause damage. Once installed the hole cut in the soffit for our meter pole looked as if it was cut with a pocket knife it is jaggedly cut, much bigger than it needed to be which will let in pests and looks terrible. At 75 for 1 piece of plastic I expected way better work. I also feel they waited until we had them at our house to say they were going to charge us 50 more than we originally agreed to. Lesson learned.

I called absolute roofing because I could hear a leak when it would rain hard. They came out promptly and inspected my roof and told me it didn't need a replacement a patch job would take care of it and I gladly agree to have it fixed relieved i did not have to replace it. But they would never tell me when they could do it then one day just a bill saying it was done. Two months later the roof came a part and I called them again and they swore it was nothing they had replaced but my roof was just bad and coming apart a complete reversal of what they told me two months ago. I paid them to liquid felt it so it would not leak and cause further damage and it still leaks and I had to hire someone else to come out and tarp it until I can get a roofing company out to replace my roof. I will never be able to recommend this company to anyone.