Team Vinyl and Roofing Co. – Roofing Contractor in Hinsdale, New Hampshire

Team vinyl and roofing did a wonderful job on my roof! They worked in a timely manner to get my roof done and the staff was nothing but patient and helpful answering all my questions as to what the most economical roof would be best for my house. I am also impressed with the fact that I have a lifetime warranty included with it. Thanky you Team Vinyl and Roofing for customizing the best roof for years to come .

Tim and Nathan did an excellent job with our water run-off gap between roof and gutter. The most efficient repair was made using minimal materal to avoid high cost. The result was perfect in function and purpose and it exceeded my expectations. Both Tim and Nathan are conscientious, friendly, hard working and professional. I will recommend Team Vinyl and Roofing to anyone asking for this type of construction or repair.

After careful consideration, I hired Team Vinyl to replace my roof last September. email dated 9-7-18 confirming "go ahead" They agreed to begin work on October 29, 2018 signed contract 10/1/18 The contract stated " all dates may change depending on weather". I completely understood that I would need to be flexible and it was a rainy fall so even expected a delay. However, as we approached the date of potential install, I contacted Mr. Porter to see if we were on schedule. I was not concerned that I had not heard a word since confirming my color choice earlier in the month. The day that the install was tentatively scheduled, I got a response to the email days after I had sent my inquiry to see if we were on schedule saying that they had a job that was taking longer than expected and would not be on schedule. I asked for a potential date of install, as I was worried about the approaching cold. I was told, quote taken from Mr. Porter's email directly "It would be definitely towards mid December for a rough idea. I can count approx. how many work days to complete our present project, but not how many rain days mother nature sends our way and certainly has been the worst year I've seen for rain." Okay, I was disappointed and explained that I was concerned about the cold install since I had read about installation under 40 degrees. He sent me a blog about winter install. I read it and responded "Okay, well, please keep me posted". He did state that "if I had someone who could do it sooner, he understood". My response was "of course I do not have a back-up roofer on stand-by." I didn't have any idea I would be needing one, obviously! He agreed to keep in touch So, this was Now November 3,, 2018. I waited patiently into December, hoping to hear from them any day. Nope, not a word! I inquired via email 1-10-19 "are we still on?" Nothing! Again, 1-17-19 I email, "Hello, I tried to touch base a couple weeks ago and still have not heard from you? Have you ghosted me? In November, on the 3rd, you said you would keep in touch. You had estimated late October then mid December. No word and it's now mid January. I am confused as to what happened. I also requested a quote on vinyl and have nothing on that. I would have appreciated it if you had been upfront if you didn't want my business." I figured they would respond with something. It's now February 6, 2019 and I have still not heard a word. Frustrated, I am still without a roof. My confidence in this company is completely gone. The worst part is, I hired them, mostly because in the beginning, upon requesting a quote, they were the most responsive and friendly. I had read review and I had even put a question out of Facebook looking for reviews. I was confident because I was told by a friend that they had done work for them and were "timely and professional". The quote was similar to the other 5 quotes I got locally. I like to be thorough especially when we are talking 10K. I should have just gone with another company in October, when it took 3 days for him to respond to my inquiry into whether we would be going ahead with the date noted in the contract. Instead I waited, into the depths of winter. Lesson learned! I wish they had been honest upfront. I am left shaking my head and disappointed. I have absolutely no idea what happened and they will not respond with anything. Seems unprofessional, to say the least! Signed- "Left Hanging"