Southwest Metal Roofing Systems – Roofing Contractor in San Antonio, Texas

We are very pleased with our Terra Cotta metal roof installation. The roof is beautiful. We were given an estimate in a timely manner. The work began when stated and went smoothly and quickly. The roofers cleaned up daily and did not destroy any bushes. Everyone we dealt with was professional and courteous. I would highly recommend this company.

One of my concerns was that I was not being kept informed of the daily status of work. When I told Rex that I was told that it would take about four days from Danny. He told me that he wasn't suppose to say that. When I brought to Rex's attention that workers were arriving at work different times every day, ranging from 8:00 and 11:45. It was apparent that Rex was unaware of this. When I asked about who and when someone from Quality Control would check the work, I was told by Rex that I had their “number one team” working on my house. When John came by to inspect the house after the crew left, I asked him when I was going to receive a copy of the warranty. He was surprised that I hadn't received it and as of today, 31 October, I still don't have a copy of a warranty. Rex was identified as the foreman and I saw him twice. Once on the first day when he came by to get money and the day before completion for a total of about 15 minutes. People have mentioned that they like the roof but not the time frame it took to finish my roof.