Best Materials LLC – Roofing Contractor in Phoenix, Arizona

Great! I'd been looking all over the state for a Stinger...it turns out they are the only ones that carried it! And at a fair price!

Do not order anything from this company unless you are able to check they have delivered what you ordered. Which seems a common thread in these negative reviews. They sent me the wrong stuff and won't take it back as I had not opened the box soon enough, half the order was missing. Who has enough room to lay out 20'x13' of rubber roofing to check the order and keep it clean before the job is ready. They wont even refund the money on the material I never received. Which looks like fraud. To rub salt in the wound I have to order make up material from them to maintain consistency, although that will mean a patch, which, like their company is second best. All the carpenters in my area I have spoken to agree that this is outrageous.

It only takes one person to ruin a reputation of a company. Luckily there are other people more willing to help out then the sales associate named luis. That I needed to return and exchange for the same item and all of a sudden it became a large burden on his hands and more or less likely made it seem like he was holding me at his mercy and my mere presence was an inconvienance. He never helped me and it took someone who actually works in the warehouse to do a proper return and be respectful and friendly as much as possible. 3 to this place for the terrible customer service but all three stars go to the woman who works there, and Luis, you suck man.