Ferguson – Roofing Contractor in Escondido, California

Staff are very helpful and friendly they are always down to help and answer all questions that I may have. I also did a return on a 3/4 inch 60 foot roll of copper pipe and went very smooth and return to buy more product. Thank You Escondido staff always ready to help

Just wanted some evaporative cooler pads that their website said was in stock. Got put on hold multiple times and my time waisted for 25min. Right off the bat, the automated messaging system asked if I wanted residential or commercial and if I wanted plumbing or HVAC. I chose residential HVAC but was forwarded to the stores commercial plumbing, the exact opposite of what I chose. The my guy tells me all this and forwards me ALLL the way back to an operator asking what location do I want to call. I told her I wanted to just wanted tos if they had the evaporative cooler pads and that I've been on the phone for 20mins and that they forwarded me to the complete wrong office, TWICE. She forwarded me directly to the right office and they told me they don't have them and hung up.

Really awesome place for plumbing needs. Berry helped me out today. He was very knowledgeable and help me get all the parts I needed. I also appreciate how kind he was to my sister. His customer service was also great.