Sunshine Roofing Inc – Roofing Contractor in Walnut, California

Used my address as reference on their marketing materials - but would not answer when I inquired about a loud metal banging sound that I kept hearing on my roof with any wind. I indicated that there appears to be loose metal flashing at the ridgeline of the second story and the receptionist who was very defensive upon answering the phone responded with anything could have happened since installation including that I could have hired other contractors could have gone up there to loosen it!?! Then she asked me to prove that they did the work as if using my address on marketing materials was not enough. So I furnished a copy of the building permit filed with the city and heard nothing from them. Next stop CSLB complaint and all of you should do the same if you made the mistake of using them.

Gave them a call due to my Mother's 35 year old house roof failing. The guy that came for our estiamte was about 30minute late, however he was very informative of what needs to be done and gave us plenty of options we could do to replace the roof. Out of the 5 roofers we have found, some of which were referred by friends and family, Sunshine was the most reasonable priced. Took them about 2 weeks to demo and install our new roof, and their workers did a fantastic job keeping the place clean. Their tile installers took their time and the results showed. One of our neighbors who recently got a new roof done was not installed as good as Sunshine did, and my mother is very happy with how her new roof turned out! Glad we chose Sunshine for our job!

Bad customer service is not even the word for it! Sunshine Roofing's employee, Mariam scheduled & confirmed an appointment to have my roof inspected for a leak and never showed. I was given a time window for when the inspection was to be. I took off time from work to be home & the guy never showed. Sunshine Roofing made NO EFFORT to let me know the guy was not going to be able to keep his appointment. I made several calls & left messages after the schedule time had passed inquiring if the guy was going to show and no return call. It's been 3 days now and still no call. UNBELIEVABLE! To me, this company does not care about it's business. If Sunshine Roofing does not care about their business, why would they care if they do their job well or to make you a satisfied customer. I HIGHLY NOT RECOMMEND SUNSHINE ROOFING.