Aspen Contracting, Inc. – Roofing Contractor in Colorado Springs, Colorado

I live in Colorado Springs, we've had major hail damage this summer and was recommended Aspen. worst mistake we have ever made. Job is still not complete and they are sending their "project manager" over tomorrow to address my concerns. Insurance is replacing our roof and all gutters etc. Not even sure where to begin. 1st Dennis lied to us and told us they would be adding a roof vent, they never did. He straight lied to my face after the roofers were done I asked him about it and he went up and took pictures of our 3 current vents and said yes, they added the 3rd. no they didn't, there was 3 already. Lie 2: Aspen does front doors and garage doors. no they dont. had we known he lied and Aspen only does roofs, gutters and siding we would have gone with a different contractor that does it all. you will see on the agreement where he has front door and garage. 3rd thing, insurance is paying for all gutters and down spouts. The people they contract the gutters to used our old parts, spray painted them black and even got spray paint on our house. you'll also notice from pictures they are not symmetrical, they did a piss poor job of measuring. 4 Aspen highers HVAC to come replace the cap on the roof that was hail damaged, they come to look at it and leave. I call a week later and explained they came and did nothing. she finally calls me 2 days later and tells me the guy said it wasn't that bad. she apparently told him that is unacceptable and they will be coming out to replace. we will see. 5 the roof, Dennis said if there is any soft spots they will replace the boards. I just got down from the roof and noticed 3 significant spots. the rest of our roof is solid as a rock. I also noticed while I was up there the caulking around nail holes is either non existent or half assed. 6 the amount of mess they left behind, the picture I am attaching is me going around our yard 3 times. we have a dog and 2 small boys that are always outside. pictures to follow.

They replaced our roof and siding. They took forever to get the job done about 2 months longer than expected. They also lack communication skills. And the siding job was done subpar. They did not tuck in any wires that were hidden before. The cuts on the shingles were not straight but rigid. Overall poor service. It's been almost a year and I'm still disappointed.