Elk Ridge Contractors, LLC – Roofing Contractor in Peyton, Colorado

I have used Elk Ridge in the past and was very pleased. Therefore, when I needed a new roof I called them. Ryan was willing to do it and do it quickly. I like Ryan a lot as a person, and I had a good past experience. This roof experience was not good at all, and there were major communication issues including lies, paperwork issues including incorrect invoices, etc. The company website speaks of warranties, but I never got a written contract which should include warranty clause, and honestly did not know I should have gotten one, until PPRBD told me I should have. My bad. However, I was asked to sign an "Exclusions Clause", and did, but I realize now that was to be "exclusions" from the contract, which I never got. No workmanship warranty, so now I have spots on the edges of my roof where improperly installed gutter guards are pushing shingles up 2 inches. I am told it will not hurt performance, but it sure looks bad. I made the mistake of trusting Ryan and I failed to ask all the questions. I just do not get a new roof everyday and I am ignorant of many things, my bad again. Because it is Military vet owned and operated, image my surprise when a Spanish speaking crew showed up. I am guessing central American. Heartbroken because I assumed US vets would be the ones getting paid to do the labor. The crew was here for 12 hours the first day, never leaving my property for bathroom breaks. We found evidence of someone pooping in my yard, and I saw guys in hidden spots in my yard. I am guessing pee breaks, but I thought the best at the time: wind blew something over there and they retrieved it, etc. They also spit and hacked all over my yard, including under my covered patio. This suggests they stood on patio and hacked, where children play, as it would not have landed there if they hacked from the roof because patio is covered. DISGUSTING. After crew was done, we have, to date, picked up 147 nails. They parked a trailer in the street, carried debris from roof to trailer, then threw debris into trailer which was over their heads, so it was hit and miss. Nails fell out all over easement part of the yard. No clean up. There was also a broken Corona beer bottle in my yard, and many cigarette butts. The disappointment is extreme. I do not think this is the norm for Ryan, but it was my experience. People can have rough patches, so I want to be sure that is clear. Ryan is very polite and will politely answer in defense. It will not alter my experience.

These guys are amazing. We had some very last minute fixes that need to be done in order for us to close on our house. They answered right away and come out the next day. They did exactly what needed to be done and very professional. Would recommend this company to anyone.

These guys came out and looked at my home and talked with me face to face. They didnt just ask for the insurance quote and tell me thats what it would take. They gave me very reasonable pricing. They did a great job quickly and answered any and all questions i had without hesitation. They will be the only company working on my house when needed again.