Fullmer Brothers Construction – Roofing Contractor in Aiea, Hawaii

So I was in the process of using this company for my wind damaged roofing claim. Salesman was super friendly and seemed very knowledgeable. He Explained the process of doing the necessary repairs to my roof in great detail. So I contacted my insurance and we scheduled an estimate. Then things got a little fishy. He wanted to be there when the estimator did her assessment. Ok. Then he told her that he wanted a copy of that estimate. I'm assuming so he could see the numbers and price accordingly. So everything was going smooth until I got the check. He had previously explained , as did my insurance agent that the check would be cut to me. Then I would deposit it and disperse the funds for the removal of solar panels, down payment to the roofs contractor , then the balance upon completion. Ok. No problem. Sounds legit. Then he had me sign the check and said he would get the bank to endorse it then mail me a check for disbursements. That never happened. They had cashed the check themselves. When I questioned them about it and said I needed the funds to hire my solar contractor, they said I need an estimate from the contractor and they will pay them. Red flags were raised in my mind and after further reviews of this company and several friends of mine that are in the roofing business, I decided that they were not trustworthy and I no longer wanted to use them as my contractor. I have placed numerous phone calls, and text messages , and left messages with their receptionist for a return call .... nothing .. I am fed up and was trying to just recover my insurance funds and go to a more reliable company to finish my project. I have never left a bad review for any company because usually they want to protect their name and reputation. I feel I have exhausted all other options in this matter and maybe this is what I need to do to get a response. If not for this social distancing and stay at home order , I would be there everyday until this is resolved. I just want my money back so I can move forward. This is very disheartening and unprofessional and they should be very ashamed of themselves. Maybe this review will reach the right ears/eyes to get this matter resolved. ... hopefully

This team is one of the fastest roofer I would recommend this to my friends families and coworkers. You guys did a Excellent job !!!!