Pro X Home Center – Roofing Contractor in Bonners Ferry, Idaho

I had a very large roofing project I was flying in from Denver, CO to complete. Long story short, Home Depot dropped the ball in a major way and left me high and dry without any materials the night before the project. Pro X spent an hour on the phone with me filling my order. They check through the store to make sure items were in stock and, when they didn't have an exact match, they found comparable solutions. The people here are knowledgeable, professional and helpful. First class establishment.

I desperately wanted to like this place but it is run so inefficiently. Some staff is always lingering around seemingly without purpose or direction other than smiling and being friendly. Everyone is nice but lacking in knowledge and the product selection is disappointing. I'm always going in and leaving because they don't have what I need so I'm heading an hour away to home Depot or ordering on amazon. Example, they sell everything Echo but not the bar chain combo for echo. Ordered on amazon! Most people in the area I know are citing their own firewood so the chainsaw area really needs beefed up. Frequently the lumber yard crew is just standing chatting when there's wrap needing picked up.

On my very first visit I found the staff to be friendly helpful and knowledgeable. The store appears to be well stocked to supply all the materials to make your projects a success. I was met with a smile, firm hand shake and how may I help you. I will certainly be.back.