Wm F Meyer Co – Aurora – Roofing Contractor in Aurora, Illinois

The showroom is attractive and features many options. However, I walked around for 40 minutes before I was told that the sales people work on appointment first, with walk-ins following and that it might be some time before I was waited on. I did not experience the sales persons there as engaging. I don't mind being told what I was told. The manner in which it was delivered was not inviting.

If you like good quality product and aren't bothered by rude or apathetic service, this is the place to go to. I bought a bath tub, shower fixtures and drain parts for a bathroom renovation. The fixtures shower head, knob, and faucet were brushed nickel finish. They didn't have drain parts with a matching finish and they lazily sent me parts with a non-matching finish. On top of that they shorted me on parts that go underneath the tub as part of the drain kit. The contractor I hired had to make a trip to explain everything to them, and purchase additional parts. This cost additional time labor that I had to pay for. In the end I had to buy and use pieces from two different packages paying full price for both and they wouldn't accept a return on the remaining parts from a situation they were the cause of. I will say that it was very easy to work with the showroom lady. It's the guys in the back that run the parts department and management that deserve the shame.

Went in today for parts on a home shower repair. Friendly and expert service. Next time I do a home plumbing repair I will buy parts from these guys instead of the big box stores.