Neighborhood Rooter Express – Roofing Contractor in New Lenox, Illinois

Had a back up in my laundry room and bathroom and called them at about 9:30 PM. Senior and Junior were here within an hour and got everything cleared out pretty quickly. I wanted to learn more about how the process of it all worked. They explained it all to me as they went and did not seem irritated by my questions during the process. They helped me to understand the things that might be clogging the pipes, as I have two younger children and who knows that they put down the toilets. They talked to me about preventative measures that I can take. Reasonably priced for an emergency visit and were very professional. They made sure to give me a heads up to move anything in the laundry room that might be affected by the splatter so that I could move it and cleaned up very nicely before they left. Would highly recommend and will keep their information to give to friends and family in the area that need their services!

Had a nail in my hot water pipe and didn't know it until it ruptured the pipe on a Saturday night. Called around 10:45 pm and Senior and Junior were here by midnight. Stopped the leak but didn't have the part to repair so came back the next morning to repair pipe. Not only did they repair the pipe but calmed me down and advised me on steps to take to remediate the water damage.