Advanced Roofing Solutions – Roofing Contractor in Woodstock, Illinois

My mother hired Doug to do a full replacement on her roof. The first issue I had with this guy was when he showed up at her house while she was away and dropped off sheets of plywood and a carrier full of nails on top of her wood pile on the side of the house. He called later to tell her he did this. Ok, but I wouldn't want someone just showing up. He scheduled the work for a Saturday, which had to be canclcanc due to weather. Rescheduled now for a Monday at 9 a.m. crew showed up at 7. And it's not even Doug. Turns out he sub contracted this job out to someone else. That's fine, but he never called to let her know this nor did he return any of her calls or texts as to why these people were here. It also was not done in a day like he said. Two guys came back the next day to finish off the top of the roof and we're here for the better part of all day. Weren't very thorough on cleaning up. I went around with a magnet of my own in the driveway and found a handful of nails still laying around. Then a guy shows up a week later, I have no idea who he is or why he's in the driveway. Walking out I ask if I can help him and the man acted like he couldn't understand why I'm asking questions. He told me Doug would be by in a few to look over the work and to finish up. ??? Wasn't this done last week and why wouldn't he come by to make sure the work was done then? I texted my mother to ask her if she knew he was coming by only to be told that Doug hasn't contacted her for anything nor return messages. When Doug came I asked him to take all his plywood he dropped that was never used for what he said it should have been used for and tograb his tote of nails and to take the two pallets that we're sitting in the driveway that had all the supplies. I just want to say I firmly believe that this guy would have taken any of the left over shingles, storm shield, and any other supplies that were left over if I hadn't moved them into the garage the weekend before. He did take the box of roofing nails. Um, hello? My mother paid for all those supplies, and if you ask me it was way over priced. He shoukshou be taking any of that, just the stuff he dropped. And who shows up at a house to crawl around it and not let the homeowners know he is coming? Screams shady people. Also, he finally called only to let her knowkhow much she still owed. The man jacked it up about 300 than what he quoted her. When she called him out on ot he acted as if she heard him wrong and then gave the correct amount. I would not recommend this company to anyone. Very unprofessional, very sneaky. When looking for a roofer, scroll right past this one.

Excellent manner and communication, on time always, excellent job well done. Answered all my questions I had many! with patience and understanding. I highly recommend this roofer!