Midwest Roofing Supply – Roofing Contractor in Indianapolis, Indiana

Steve Casey provides world class service for us and has helped streamline our production over the past year. They communicate every step of the way and take care of their clients.

Great place to get your Roofing and building materials!

Purchased 7500 worth of roof coating. 65 delivery fee which I accepted. Paid in full then realized after delivery that the amount charged didn't add up. I called the salesman...Mike...and was told " This is something new...it's been a real problem...you were charged an extra 3 of the order price because you do not have an account with us" Went on to tell me he was unaware of the fee being charged to me yet he was the one who gave me the total but never bothered to mention the hidden 3 markup...obviously that is a lie. He also went on to tell me he completly understood my feeling that I had been robbed and that he would "get it taken care of" right away...and again mentioned it was a new policy and was causing a bunch of problems...no kidding? So couple days of phone calls and he finally calls all sheepishly to inform me his boss...Alex...says best he can do is give me a credit towards my next order! Hah! No doubt I would get hit with another 3 markup not to mention the 65 delivery fee regardless of what size order. In the end realized could have bought same product from home depot for same price with free shipping and NO deceptive 3 rip off. Took 250 from me ...Also product had old black stuff all over lids and looked like it had sat outdoors or in hot warehouse for a long period of time. Needless to say will never consider ordering here again...I would suggest you avoid them as well unless you like a hidden 3 up charge tacked on to your order in addition to the 65 delivery fee. Hell of a way to treat a brand new customer who just spent over 7500 on his first order. This is not the way you do business. Pat OBrien...Muncie, IN