Vessels Roofing Inc – Roofing Contractor in Elizabethtown, Kentucky

Head Boss was polite n very business mannered BUT the guy RICK that was referred to us to do work was very nice at first but when he told us day he would get back to us he never did. I texted him that evening of the day he said he would get back to us n then no reply n the next morning I text at 9:30 to ask about estimate n then he called n was very rude n spoke to me very unprofessional!! Told me at end good luck finding another roofer! My husband doesn't even speak to me that way, this RICK was like night n day. SO I found a awesome roofer the same day n very glad I did! Please know I am telling truth, because I was accused by RICK that I was lying about him, I have no reason of doing that.

Now I know why you should pay attention to other reviews. My roof is still leaking and I cannot get them to fix it. The funny thing is that I called their attention to the bad reviews on Google before hiring them. They pointed out that they have been in business for a long time so it was only natural that there might be a few unsatisfied customers. That made sense to me. But I should have trusted my instincts. I have called them repeatedly and so far they have came out once and put CAULK on my brand new roof. There is rotted wood that was supposed to be replaced but was not. It is a shame because I originally gave them a 5 star review due to the quick service, good price, and the way they cleaned up afterwards. But all that doesn't mean much if the roof LEAKS.