The Home Depot – Roofing Contractor in Rockland, Maine

Home Depot had what I was searching for? The girl who was working in the department knew just how to solve my drain issues. Explaining in detail why this part would work? She finds the solution to my drain issues. Friendly staff, and the place to go! Thank you Home Depot for the help!

We went to register 6 at 1:26pm to cash out, no cashier was present. Out of no where "Cheryl" is rushing to her register and says excuse me rudely while brushes past my boyfriend and myself completely disregarding 6 feet of safety. She starts ringing in all of his items quickly and aggressively and slamming it on the counter. She rushes to tell him to pay and completely ignors that I have my hands full and I'm waiting to put stuff on the counter to go with his order. She goes oh oh I didn't think you were together. I said we are, and she said well how was I supposed to know that. I said I'm not sure what your problem is with us. We will not be back. MaineLocals

If I could give this store a zero rating I would. Over the last 2-3 yrs the quality of employees has gone way down hill. Three days ago I asked a store employee where I could find a product. He didn't know what I was looking for so he asked a coworker for assistance and they both took off on me. I called to them from 20 feet away that I have arthritis in both knees and to please slow down so I could keep up. One of them sarcastically replied "You don't have to keep up." I stopped went to a cashier & asked for a manager. I explained to Becky the assistant manager what happened. She said she'd deal with it. I'm a health care worker who wanted to do some home improvement work on my only day off after working 75hrs a week every week for the last 3 months and all I got was treated like I THE CUSTOMER didn't matter. I vowed that I would pay off my Home Depot Credit card but I will never shop there again. In stopping there to pay off my credit card I went to leave the store and an employee was standing in front of the exit by customer service with a big orange cart blocking the isle having a conversation with their friend. I waited 3-5 min and then interrupted saying "Excuse me. May I exit the store?" The response from that employee was a very nasty" We are talking!" What is wrong with these employees? Last I knew CUSTOMERS like me are the reason they are open during the pandemic. Big box or not a store like Home Depot isn't going to stay opened if they aren't turning a profit. Good news is Hammond Lumber is right around the corner, they are competitive with merchandise & pricing and the employees are polite, professional, and knowledgeable.