Snap Roofing Siding & Windows – Roofing Contractor in Bowie, Maryland

We had our roof replaced by Snap in January. Working with Steve and the company was an unbelievably easy and positive experience. Once we were ready to go ahead with the replacement, we were able to schedule the date of replacement in less than a week. The workers were on time and efficient and completed demolition and replacement in one business day. We went with the merlot color and were so impressed with the final result. Definitely recommend going with Snap!

I found Snap Roofing Siding & Windows from a Google search since they're a local business in Bowie. My first impression when calling Snap, it didn't seem like a business because Steve questioned who I was and how I got the number. "That's odd - whatever happened to, oh, idk, Snap Roofing, how can I help? Then he told me to call back because he was busy. OK, how about you call when you have a moment to set-up an appointment. Matter fact, I'll send a text with my information and pictures to give you an idea of the job. I sent the text after we spoke and at no point during the day did Steve return my call nor acknowledge my text messages. Before the business day was over, I sent one last text asking if the messages were received. By this time, I deleted the strand because clearly I'm not doing business with some half-a, unprofessional company that doesn't have the courtesy to schedule an appointment, acknowledge messages or return them. Finally, I get a text that just says "Yes." So I call shortly thereafter and again, "who's this?" Rather, Snap Roofing... Steve tells me to call back tomorrow because we're closed. Maybe business is so good that he doesn't need to take on another job and after reading such positive reviews, I'm dumbfounded as to how they were accommodated and my job went ignored. I WOULD NOT recommend Snap to anyone and if Steve has the time to read messages, my advice is to "DO BETTER because your business model sucks."