ExteriorPros – Roofing Contractor in Waldorf, Maryland

Had a wonderful experience with ExteriorPros - new vinyl siding, 5 new windows, a new front door and storm, and aluminum capping around the doors, windows, facia, and rake boards. Everyone was fantastic, professional, and very helpful - from Roland helping get my insurance storm claim reopened and working with the insurance company on my behalf to get the claim adjusted properly, to Josh, John, and Tom who came out several times to assess the job, give estimates, and help me pick out styles and colors, to Carlos and his great crew who did the installation, to wonderful Ashley in the office, always friendly and ready to accommodate my silliest questions and concerns. My boyfriend and I are so pleased with the way the house turned out and we have gotten so many compliments on its transformation. We now have the best looking house on our street, thanks to ExteriorPros!

I noticed I had a leak in my roof and I was unsure of what the cause was. I called around and decided to use this company. My experience was great the person who came out was Josh and he was awesome. He diagnosed my leak and it ended up being my ridge vent. He provided a lot of information about the new ridge vent. Josh was great but I was disappointed with some of the service. The workers showed up as scheduled and replaced the vent. The work has been great as in we have not had any leaks. The cleanup of the work was not so good. They left some pieces of shingles, large chunks of hard plastic, a glove, and roofing nails in my driveway and gutter. I ended up getting a flat tire due to one of the nails. I called Exterior Pros and they did offer a discount for the repair of the tire 20 and had the crew of workers come back out and look for more trash in my gutters. They did not clean the gutters just looked to see if there was any more plastic or trash in them. Overall the company handled my issues great and the lead contractor Josh was fantastic. I did schedule the repair and second visit while I was at work so I never saw them. That is one thing I will due differently I just could not get off of work for those days. I did have my gutters cleaned later the same month and they did NOT find any plastic or trash so I due believe the original crew did come back and tidy up the area. I do recommend the company and even though the company handled the issues I can only rate 4 stars because these issues should have never happened.