Renaissance Exteriors & Remodeling – Roofing Contractor in Grand Rapids, Michigan

I called them after finding them on the internet. They were located close to my home. I called early in the morning and talked to some lady who answered the phone. I told her I had a lot of work to do on my house including finding a leak in my roof that occurred over the winter while we were in Florida, and windows that needed replacing, and some other odds and ends. She took my name and number and said " Jessica" would call me back. I said why is "Jessica"? She said she is the scheduler. I said and she will call me back today because I have to get on this and find someone today. She said , I promise, she will call you back today!!! I said ok, and I waited...... and I waited..... and I waited.... Nobody ever called me back. It turned out to be lucky as I was telling some neighbors about them, one told me they are just the middle man and don't actually to the work..... they just hire the workers and dont actually employ any... Don't know if thats true, but I called Praire Creek Construction and am VERY Happy with the them!! Stay away from these people...... I've been in business for 35 years and when a company doesn't have the common sense to return customers calls and do as they say, it's a sure sign of the kind of work they do.... Keep looking!!