Service Professor, Inc. – Roofing Contractor in Grand Rapids, Michigan

Rob was terrific. He explained everything thoroughly after doing the whole house check. We appreciated the questions he asked that reminded us of several irritations with our electrical both inside and outside the house. Now we will be safer, have more outlets and surge protectors, fewer extension cords, updated smoke alarms and a working doorbell. We are so impressed with the Service Professor technicians and service.

Rick did such a great job. He didn't have the correct motion lighting for the outside, but he found where could get some and went to the store to get the lights we asked for. He even called to make sure that what he found were going to be good for our project. He went above and beyond to ensure that we were satisfied with the work. Thank you for being thorough and answering any questions that we had.

Professor Steve did an excellent job repairing the two toilets, although the one only needed a red seal and a replacement fill valve. It is still rather loud but working just fine. The other one required internal "organs" , a new supply valve, and an in-coming valve. That one now has a perfect handle on any situation. The cost was higher than I expected, but he was here for FOUR hours, and as other customers noted, he did a thorough review of most sinks, suggesting upgrades: PVC pipes, future water tank with an extension, water softener, protection plan, etc. He was very thorough and answered all of my many questions and concerns. Who does that these days? Great! I would not hesitate to recommend him and your company to others and will be using your services again, probably sooner than later. My only suggestion is to maybe do the required repair for an anxious customer and then schedule an examination of the rest of the home and potential expenses on a separate visit. I had my head in that toilet tank for 3 weeks, trying to repair it, and was rather stressed out by the time Dr. Steve produced the royal flush! Thank you!