Palmer Construction – Roofing Contractor in Lansing, Michigan

Palmer was a one-stop shop for my ..entire project: roof replacement, chimney repair, coordination with the rain gutter company. Their work was timely and painstaking, and I always felt well-educated about the process. They have an excellent team, courteous and highly efficient throughout, but a special shout out to Luke and Dale. On top of all that, their price was better than competitive. I'm very happy with the entire project, and would give them my highest recommendation.

Typical contractor: talks a great game but won't fix their mistakes. See the pictures. Is this how a brand new 5000 door should look after 18 months? The touch-up paint clearly doesn't match and was only needed because of their careless workmanship when they touched up the trim and got white paint on the factory painted green door. The peeling white paint is also their fault. The installer insisted that the seam at the threshold didn't need caulking I asked him why he wasn't doing it because that is not real wood it isn't, but the water wicked up behind the paint anyway and caused the peeling. The door was manufactured by Therma-tru, who confirmed that caulking this area is in their specs. It gets better. Therma-tru doesn't manufacture the door frame. Palmer quoted us a door assembled by Seal-Rite. But, Palmer turned around and used Lumbermen's who won't return my calls, which I had to find out from Seal-Rite. Either way, we paid Palmer for a door and this is what we got, and after countless calls to Palmer, Therma-tru, Seal-Rite and Lumbermen's, still have. Not acceptable in my opinion. And the thing is, these aren't monumental mistakes - they're easy fixes. They just won't!

Hands down Dale and his crew were the easiest contractors I've worked with. ON TIME, organized, quote was in line with other I had gotten and warranty was better than the others came back in a timely manner. They fit us into their schedule, and they were done in a timely manner. Clean up was thorough as well. I would definitely work with them again!