Flow King Rooter – Roofing Contractor in St. Louis, Missouri

We had a major issue at our home in Kirkwood with poop water coming out our floor drain in the basement. Flow king was able to show up when 7 other companies turned me down! Thanks for the great service you guys provide. We understand its not easy working during a pandemic and we really appreciate the timely service.

This company and Michael were amazing. The quality of service and the value were impeccable. Even went to the store with me to help get what was needed. Thank you for a job well done.

Mom had a company clean her septic tank in February, 2019 since it was backing up in basement. As the year continued, the backup began again. Mom contacted the previous company to come clean the tank again and was told a new one was likely needed. After months of dealing with the mess, I contacted Flow King Rooter on Mom's behalf and spoke with Silvio. I explained the situation and what had been done earlier in year. Silvio knew based upon the price paid for the previous service, the septic tank was not fully cleaned. He explained, in order to clean the tank properly both sides are cleaned, the tank is then power washed and pipes checked. The previous company did none of this. Silvio, along with Mike, came by the next morning to see what was needed. Mike was able to determine the tank was not clogged on the side leading from the house to the tank. Based upon the soil being rocky, Silvio immediately took care of getting the utility lines marked, acquired the equipment necessary for excavation and scheduled a time for 8:00 a.m. the following morning. Silvio explained the process needed completely and provided a quote/work order within minutes. Silvio and his team located the tank, discovered only one side was cleaned, learned the other side was never opened and the contents were solid. The tank was pumped out properly and power washed. During this process, Silvio discovered the pipe leading to the drain field was broke and clogged. To confirm the drain field was properly working, they power washed the pipe and since the drain field received the water and it did not return to the tank, the drain field was good to go. He replaced the pipe, put concrete where needed and installed new lids with risers to bring tank up to code and easier to clean when needed. As they completed the project it was discovered the pipe leading from the house was cracked and in need of replacement. The excavator continued to dig until the iron pipe was located. They replaced the pipe leading from the house to the tank and put concrete where needed and recovered the tank and pipes with the soil. All was complete. All of this was done at a reasonable price and explanation was provided at every step. I would highly recommend Silvio and his team for any plumbing related needs.