The Roofing Center – Roofing Contractor in Belgrade, Montana

I will actually give Rick and the installation crew a 5 star rating. Rick was an absolute pleasure work with. They were very professional and clean. Also, the product is great. The major issue I have is the communication with Brady. I had asked him multiple times to follow up on some issues. Between email, text messages, and phone calls he never followed up with me. When someone says they will "get back to me that afternoon", I expect it. I understand things are rough and busy but in my opinion this does not excuse no communication and not following up on your word.

I found The Roofing Center at the Home and Garden show in Great Falls I didn't know that later that year I would be calling them for some nasty hail damage. Brady and Rick were awesome to work with and were able to work the the insurance company to get this completed. Couldn't be happier with the outcome.

We had some issues with this company, but the job did get done and it could have been a lot worse. We realize that they are very busy. We finally got to go up on the roof and see if 1 it was done and 2 if it looked like an acceptable job. It was, and our complaints were fixed. We discussed the situation and came to a mutual agreement for both parties. We partly fault ourselves for not asking enough questions. Overall, we believe the company does want satisfied customers. I would use this company again with more closely defined points of discussion and agreement on both our parts. Thank you Rick for your patience on our calls, and thank you Brady for making the effort to make us happy and satisfied with our experience with your company.