AJ Perri Tinton Ratings
About AJ Perri Tinton
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AJ Perri Tinton Working Hours & Phone & Addresses
 | Address: | 1162 Pinebrook Rd, Tinton Falls, NJ 07724, United States |
| Phone: | 17329828700 | |
| Website: | https://www.ajperri.com | |
| Department's Webpage: | https://www.ajperri.com/?utm_source=SIQ&utm_medium=Listings&utm_campaign=Google | |
| Working Hours: | Sunday: Open 24 hours Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours |
| Latest Testimonials | |
| Sean Rawles | Another Disappointment from AJ Perri, Ultimately I was disappointed in the way AJ perri honors its warranty items. Typically with any other company if an item fails during the warranty period through normal wear and tear or a manufacturer defect. The item is repaired or replaced with an item of equal or lesser value. In my case a plastic button on my thermostat no longer functions due to a broken plastic tab internal to the housing of the thermostat. Obviously a poor design on Carriers behalf.The value of the button has to be 25cents at most. However the way AJ perri is designed it costs 90 for a service tech to come out and confirm yes it is a broken button we can replace the unit with a newer model for 1000 Reason being this model is no longer in stock. Now keep in mind this entire 15,000 unit all functions properly except this 25 cent button on the thermostat AJ perri was a regrettable decision I made a decade ago had I known what I know now about breach of contract with warranty repair I would have never considered doing business with them. Keep in mind the button clears menu items and enters thermostat into admin mode. Dishonorable on AJ perri's part Once my warranty period runs out, I am completely done with AJ Perri.My suggestions for a better business practice, ask the customer for the part number on the phone and you can tell customer you no longer have item in stock it saves drivers time , customers time and it wont seem like a scam just to get the 90 service charge. Especially if the customers parts are still covered under warranty. Poor execution AJ Perri. I decided to due a simple ops check this morning, to add insult to injury I discovered an additional button was broken during the service call.....Don't worry the last thing I will do is call AJ Perri to "check it out and see what they can do to help" To end on a positive note the tech that came out was extremely professional |