Above All Roofing – Roofing Contractor in Carolina Beach, North Carolina

I am finding that the older I get, the more critical I can sometimes tend to be. I grew up in an era when "Customer Service" actually meant something . Therefore when I am faced with any type of negative service or product shortcoming, I am quick to point it out. But, over the years I have come to realize that it is also fair and important to balance the negative feedback with the positive feedback. It's easy to give negative feedback when the adrenaline and anger are flowing as the result of a bad experience, but, it takes a conscious, focused effort to take the time to write about the good things that businesses and services provide. With that said, and in this case, I have decided to take the necessary time and provide feedback on my new roof installation experience with Above All Roofing. Mike, Lee and Nick, in fact, the entire staff have all been extremely professional as well as personable. Without fail, each one of them has kept me informed and communicated clearly, in both their written and verbal communications as to exactly what repairs they would do, how and when they would do it, and exactly what it would cost. All I had to do was wait my turn, for they have an enormous amount of customers in need of their services. As scheduled, they then went about the task of replacing my roof, exactly as they said they would including an IBHS certification. During the process, I noticed how they each exerted extra effort, energy and professionalism into ensuring that I was pleased with them, their work and their overall manner of conducting business. Consequently, I feel that they have certainly earned my appreciation and respect, and because of this, I want to share whatever words I might find to appropriately express a most positive review and convey my personal appreciation and gratitude for a joba difficult one I might also add which was well done. I for one,,, will certainly, without any hesitation, highly recommend Above All roofing. I has been a pleasure doing business with them, definitely a great team of folks.

Employees are rude and unprofessional. I have watched them cut people off in traffic, drive over medians, and half a dozen other things that show how they are oblivious to those around them. You don't want someone to cut corners when they fix your roof.