Menards – Roofing Contractor in Minot, North Dakota

Horrible customer service. As soon as I walked in the door the front end manager Leon made a rude comment to me and the kid I was with. This is not the first time he has been this way though he is always rude. But apparently Menards is the only place in town where you can't bring kids under 16 or dogs due to the COVID-19 scare. I should go back with my service animal and see if they allow her to enter. To bad I'm completely done with this store this was the last time I will be treated this way by Menards associates. I'll take my business to Home Depot. They will allow kids under 16 and they also give a military discount. They are always super friendly when you shop there and extremely helpful.

Knowledgeable, helpful, not too bad of prices.

What a terrible shopping experience. I went to get a few things from Menards' garden center. There were no employees anywhere inside. There were at least 10 guys zipping around on forklifts. Never did any of them look around or behind them as 2 almost ran into my truck. Since no one was there to help I went up front got a pick and pack slip and was told to drive around back to the guard tower and he told me to go to pick up who told me to go to the garden center. Ended up where I started... with no one around in the Garden Center. After 30 minutes of trying to get the attention of the guys zipping around I got lucky when 1 had to stop to pick something up next to where I was standing and I was able to holler loud enough to get his attention. He loaded my 3 small bags of dirt into my truck and I was on my way. Shoulder replacement kept me from doing it myself. What should have been a 15 minute trip took 45 minutes. I will never go there again. It was a horrible experience all around because of poor customer relations for which there is no excuse.