Gary St Clair Exteriors Inc – Roofing Contractor in Cincinnati, Ohio

It pains me to write a poor review. But I feel that people should be warned about things. I noticed that some of my issues with this company were posted on Angie's list. Over inflated cost and lack of communication. I call this company in May, advised them that according to my information they put the roof on my home. I told them that I had loose shingles in the front of my home. The woman who answered was helpful and called me back almost immediately. She set a appointment with a person named Ken for a day that I was home and ready to meet with him. However, Ken decided to come and look without me. I wasn't home. It wasn't the time or date for our appointment, and Ken left a card in my mailbox. I had to call them to get an estimate. 225.00 for gutter cleaning that I didn't ask for and 150.00 to fix a job that they didn't complete. Nice! But I told them to go ahead and do it. That was it. I never heard from them again. They never responded to me. I eventually got my gutters cleaned at request for 90.00 and told them that I didn't need that. Assuming they added this cost to make the repairs to their work worthwhile, I assumed that they were not willing to do what the person the on the phone called "minor work" . Its not minor, its my house, its my roof and its your work that's falling apart. I will never contact these people again.

Would recommend to anyone! My wife and I needed a new roof and they came out within a week to get it fixed. They even helped remove a cap on our roof that was causing other issues as well as our chimney. Ken and Nikki have been wonderful and went above and beyond to help us! Very pleased with the look and everything of our roof.

Nikki does a great job and works with you through out the process of getting a new roof.