Gem City Home Improvements, Inc. – Roofing Contractor in Dayton, Ohio

Water-proofed a basement for us and installed a sump pump. Hard working crew in very cold conditions. Basement has stayed dry through a very wet winter and spring. Basement looks great, stays dry. Highly recommend.

If I could give them 0 stars, I would. Here is my experience with them. The manager, Tony, showed up at my house at the agreed upon time. Fine, I greeted him, invited him to come in, and is my custom in my house, asked him to please remove his shoes. It went downhill from there very quickly. He flatly refused to do so, claiming, unbelievably, that "his shoes are clean and he does not take them off." Well, how about shoe covers, I asked, but by then he had already turned around and simply walked to his car and drove away. Needless to say, the level of unprofessionalism was shocking. I do not care whether he is or not a competent contractor - this was not even addressed in the short visit he made to my house. He is simply too good to take off his shoes. Well, he is not good enough to earn my business.

This company is the most unprofessional I have ever experienced. Tony owner! came to give estimate. Was asked to take off shoes we have white carpet. He replies, no, he doesn't do that. Ok....how about booties? Nope. He doesn't do that either. Turns around and walks away. Excuse me? Clearly, we are not doing business with this company and encourage everyone else to stay away as well.