M. Ragan True Value Sales & Equipment – Roofing Contractor in Atlasburg, Pennsylvania

Sold me an item claiming it was special order and new. Turns out was broken and a “display” so he said from another store. No original paperwork, manual. Threatened not to accept it back, till I told him I would go home and do a charge back on my credit card. I suggest recording any transactions with this company, use Amex they protect their customers best, or better yet buy from a large company where they are not so vulnerable to small cash fluctuations from returns they don't try every trick in the book to “stick” you for a dime. A small mom n pops store takes it personal when trying to return a defective product. A big store you are dealing with an employee who is less biased, and a return is not coming out of his pocket. The one ugly old man is not very sociable, nor knowledgeable. I was told by stihl they reimburse the dealers for returns if not satisfied. This was a broke switch n bait item, and he still tried to yell, scream and cry about me wanting to return the falsely represented defective item. Finally fearing the charge back fee, he accepted it back. Not out of good will, but greed. Now I understand why he had it cheaper than others, it was not new, or seconds.

Mike and Marty are very helpful. They carry the Toro brand which is a well known quality line. The Myride Toro is so comfortable and they do a wonderful job servicing all my Toro equipment.

Great place, and Marty is a great guy!