Erie Roofing & Siding – Roofing Contractor in Erie, Pennsylvania

Where do I start??? We just bought our home and it passed 2 inspections within the last 3 weeks. We knew we would be buying a roof within the next year or two and when we saw an ad for a free quote, we completed the online form and scheduled a quote for Thursday evening at 1900. No one showed up. Friday evening two men show up at 1900 to inspect our roof and give a quote. They went on top of the house and they were back and forth from their vehicle we could see the brake lights coming on and off. Once they measured and inspected the top, they insisted on climbing into our attic which is accessed by a tiny door in the ceiling of a closet. We could hear them walking around and even heard a crunch at one point. After the "inspection", they sit down to give us a sales pitch. They took pictures of our attic where it was leaking in 3 places. We passed it off as the sales part...even thinking that maybe they splashed water up there or as possibly showing us pictures of someone else's attic. The price of the metal roof was 33,000!! The fiberglass roof was 16,000!! When we scheduled the quote, we were advised that the quote would be good for a year. Turns out, it is only good for 30 days. They continued their sales pitch until 2230 3.5 hours! and refused to take no for an answer. Even called their "marketing guy" to see if they could get me a "non-disclosed rate" for marketing our home using before and after pics of our roof. Sales tactics are translucent at best. Very pushy and high pressure. Monday morning we get a call from a lady who wants to send a follow up salesperson to our house. I explained that we were not looking to buy a roof within the next year and commented on how pushy her salespeople are. She said they work solely on commission. Really? They told us they were Union! A little while after that phone call, we see a giant water spot on our kitchen ceiling. This house has JUST PASSED TWO inspections. Those sales reps tried to FORCE a sale by putting holes in our roof. When I called the lady back that I had just spoken to, she got me in touch with the customer service manager and then he then got me in touch with a sales manager. I told him I am contacting an attorney and he told me not to do that and if they messed it up, they will fix it. They sent a man over Tuesday morning to "inspect" and repair the roof. We do not know what he did. He took a picture of our kitchen ceiling and went on the roof then he left. We have not heard from them since. DO NOT CONTACT THIS COMPANY! Their sales tactics are DISGRACEFUL. I would have NEVER thought that a company who stoop to such low tactics to sell something.

I do not recommend working with this company. They are pushy to make a sale, and seem to be priced substantially higher than we expected. Good luck.