Shell Restoration – Roofing Contractor in New Castle, Pennsylvania

Had shell restoration do metal wrap around 5 windows and replace a small window. A number of spots on the metal wrap are mediocre. I had to cut out my one screen because they caulked it in.... literally. Two of my windows are identical, side by side, yet the metal looks different... explain that one. And the biggest kicker is the trim on the inside of the window they replaced. Done VERY poorly. The project manager came back a second time to redo it with not much better results. And the biggest thing was after the second time, the project manager mailed me a signed and dated letter with very inappropriate, degrading, foul language and even a racial slur thrown in because i didn't like the worked performed. One of the owners ended up coming out 2 WEEKS AGO to get a copy of the letter, take pictures of the work and that was the last i seen or heard from anyone. Service finance, the company that did the financial part hasn't even been successful at contacting them or any response as service finance has contacted me 3 times about it.

Abe Izzo, senior project manager, and his crew are the best!! They are very professional and the quality of their work and the clean up were excellent!! Their pricing was very competitive and Abe was in touch with us through the entire process. They finished our roof in one day and we have already recommended them to neighbors and friends.

I highly recommend Abe and his crew. I would definitely give them 5 stars. They put a new roof on in 1 day and we now have gutters ordered to be put on. They are very professional and very nice to talk to. Abe even came out to the site to check on the process.