J.C.S. Building and Remodeling – Roofing Contractor in Scranton, Pennsylvania

Five years ago, my wife and I assumed ownership of a lake house 20 miles east of Scranton, PA, that had been in my family for decades. It was a charming little cabin, built in the early '70, filled with memories of weekend fun. However, the old place was sadly outdated and in need of repair. We interviewed more than a half dozen contractors to update the bathrooms and kitchens. In January 2018, we hired John and his team on the recommendation of a neighbor, an engineer, who was impressed with the craftsmanship of John and his team. We were so happy with the work on the kitchen and bathrooms, we immediately hired them to replace the Brady Bunch-style '70s paneling on the walls, and replace it with wainscotting. They also renovated the walls in the bedrooms. The place never looked better. They finished that project in June by redoing the wood flooring and cathedral ceiling. The following spring, in 2019, we began another project with JCS. We redid the basement, replacing the 20-year-old water heater with a tankless system, adding porcelain tiling on the floor and reinforced the foundation. We also turned part of the garage into a bonus room. Obviously, we wouldn't have a continuing relationship with JCS if we didn't have the upmost respect and trust in them. These days, if something major might break or we need something done, my wife will just say, "Call John," as in John from JCS.

Called 10.7.19 to have someone give an estimate. Spoke to John, I'm assuming the owner, and he said he'd be out tuesday, 10.8.19 between 430 and 5pm. No call, no show. I tried calling, would ring and go to voicemail. I called on 10.9.19, to which he said he broke his phone and had to get a new one and he would come today, 10.9.19 between 430 and 5pm. Well it's now 5.35pm, I've been home waiting. No call, no show. I've called his number 4 times to which, ring, ring, ring and voicemail. Clearly this company is not reliable. Wonder what the new excuse will be. No worries and lucky he is not the only one to do roofs in the area. I have pictures of all the calls I've made.

I had a very old roof and few leaks. I called to J.C.S. Building & Remodeling. John explained me the whole process, gave me a good warranty and a fair price. This company is not only worthy of your business, the owner is unbelievable. He keeps in constant contact with his customers, he is easy to talk too, he is also present on the job watching every move his men make. He made sure everything was clean before he left and was very professional. I truly recommend this company. I found five roofers , John Krucar was by far the best. If you need somebody to replace your roof please give him a call, you will be extremely pleased at the end of the day.