Grainger Industrial Supply – Roofing Contractor in Sioux Falls, South Dakota

If you need something quickly do not rely on Grainger to get it to you on time!! They kept telling me yes it will be delivered on time and yes it is ready on the day I went to pick it up!! Drove all the way there and no it was not ready for pick up, WHY LIE?? Just be honest so I do not waste my time driving over there?? If I could give ZERO stars I would!!

Unbelievable service. Walked in with just an idea of what I needed and no real application to give them to go off of for the switch I needed. The gentleman that helped me took the time to look up different applications for me in order to narrow down my options and help me decide on which switch would work best for me. As a consumer in a day and age where customer service is slowly going to the wayside and making way to online purchasing where there is no human interaction it was extremely refreshing to walk in and be met by such helpful people. and a personality besides. You guys have a GREAT team at that retail counter and this being my first experience with Grainger in Sioux Falls I assure you that you have gained a customer as well as all of the other customers that I intend to send your way!! I would also like to mention that I stopped at 5 different places trying to find the type of switch I was looking for and all I found was a lot of attitude and confusion around the fact that I could not provide a model or part for the part that I needed so the fact that your team jumped right up and started digging to help me out and find what I needed was a true testament to what your company is doing for you customers. FIVE STAR SERVICE ALL THE WAY!!!!