Premiere Roofing Services – Roofing Contractor in Cleveland, Tennessee

Easter 2020 we had bad storms/tornados here in the Chattanooga area, we were blessed and only had minor damages compared to many homes. I called multiple roofers for estimates. Some roofers wanted a 50 dollar inspection fee scam, and others said they would come out, NO SHOWS, one other roof came and never would give me a quote in writing. Scott from Premiere Roofing was on time Actually called to see if he could arrive earlier, did the inspection. Offered and recommended he would be here when the pre-adjuster would come from the insurance company. this was my first claim ever Scott got on the roof with the pre-adjuster to assist in pointing out the wind and hail damage. Shortly after that call from the adjuster wanting to “buy” half the roof. Scott was always available to take my calls/texts as needed to assist as much as he could, after years of roofing experience and previous experience as an adjuster his “eyes” saw wind/hail damage on the whole roof. Scott talked with the adjuster and came back out to take more detailed pictures of the damage and send to the adjuster. After this the adjuster called me back and offered to “buy” the whole roof. Then after that Scott promptly brought by the physical shingle color samples for our family to pick out. so if you had been counting Scott has been out to our house 4 times now. Scott did not make me sign a contract on the first visit like the other roofers did, after picking out the color I signed off on the online quote he provided via email PDF you sign via your smart phone or computer, seeing a roofer use technology to help the customer and the efficacy of his business is a breath of fresh air. Now to the actual day of roofing, the shingles and roofers showed up at 7:00 AM Monday morning and put in a good 11.5-hour day. They had the old roof/sheeting removed in 2 hours flat. They even brought in a piece of plywood in case my decking needed a piece replaced forward thinking just in case, my decking was in great shape and it was not needed, but great to have something and not need, then need it and not have it. The crew was very friendly and professional, they swept the yard multiple, multiple times for roofing nails and debris. They used tarps to “catch” most all the roofing material to lessen the chance of nails in the yard. Also they put in correct ridge vents where my original ones were little short of the required length. Most roofers in my experience don't even try in my experience. I think working with any contractor a key piece for me is communication, and doing what you say you would, when you said you would do it. Scott and premiere roofing delivered on this and the roof is looking great. We had multiple questions though the process of shingle/metal, shingle brand, warranty, Scott with his roofing knowledge had good answers and was a “straight shooter”. I would not hesitate to call Premiere Roofing and let them provide your family or business a good quality roof and a competitive price. I hardly ever leave any reviews, but I felt strongly enough about this to leave one and I hope it helps you and your family. Thanks

I called them 7 April 2020 and they were out to give me a quote the next day. I then wasted my time looking for a better price and a company with good reviews...needless to say after a week I called Mike back and my whole roof was stripped and new roof applied and it took 4 days total counting clean up. THEY are THE BEST! Would HIGHLY recommend them to anyone and everyone.

We only wanted them to come out and see if our church needed a new roof. They found hail damage that we didn't know we had. Also when they were pulling shingles off the steeple they found rotten wood and layers of shingles from previous jobs, they didn't hesitate to call and let us know what we were facing. Michael and his team did a fine job. We are very pleased with our new roof.