Best Choice Roofing – Roofing Contractor in Jackson, Tennessee

My grandmother is 91 years old and an adjuster came out and recommended she have this company replace the shingles on her house. They were very eager to get the insurance check- telling her they couldn't even get the supplies needed to begin until payment- what kind of legit business does that? Again, she is 91, and still believes people have decency in them, so without question she gave them the entire amount UP FRONT. So, they tore off, replaced, and then told her their trailer was full so they couldn't load and dispose of what they tore off.... DID I MENTION THAT SHE IS 91???? Not only does she not have a trailer, she has a drive about her and had I NOT questioned her about this,I'm certain she would have been out there picking them up and loading them in her wheelbarrow. She doesn't generally have anything negative to say about anyone EVER and she said "I wouldn't recommend em to anyone EVER". I don't even WANT you to come complete the job YOU WERE PAID FOR, because I have made arrangements for it to get done. I just don't know how you sleep well at night knowing how many people you guys are taking advantage of. Just know, THESE PEOPLE, are where you get your paycheck; especially if you have to get prepaid in order to even have the supplies. I've never in my life been so disgusted by a "legit company". There's no need to question why your company is NOT BBB approved.

First, the Best Choice inspector walked me through the insurance claim process and was on hand when the adjuster came to my home. Secondly, due to the lack of available standard shingles, a free upgrade was provided by Best Choice. The cleanup of the old roofing materials was much more complete than expected. I was satisfied with the completed job.