L&L Contractors – Roofing Contractor in Murfreesboro, Tennessee

Brad White and his team were an excellent call for replacing my roof after storm damage this spring. The roof looks great, and the service was even better! Their online client platform allowed me to check updates and pay online--a plus during this time of social distancing. Arlene, the customer service agent, was super helpful as well. I highly recommend this business.

Would recommend Sam Wright as salesperson. He was informative, punctual with appointments, and trustworthy. Brad White was our project manager. Brad had some great ideas, had an organized crew, and did an excellent job. Both Sam & Brad were both very professional, courteous, and answered a ton of questions. We are very happy with L&L Contractors and hope to use them again on future projects.

This is my first negative review I have ever left but feel character bound to share my experience with L & L Contractors, including sharing my name. I did not have a great experience. I had a few exterior home small items and was in need of a straightforward estimate that was slightly time sensitive as I was heading out of state a week later for military service. I was informed by the service provider, Sam, that this wouldn't be a problem. A week later, I hadn't received a call or email on the date that was agreed upon Friday. When I did touch base with the service pro, I was told that the he was behind which I understood but that I would have appreciated a response if the deadline couldn't be met. It wasn't until the next week after I had left that I had any call back after several phone calls to the business office. I was then told that an no estimate could be provided. I value integrity and professionalism highly and my experience with this business was not encouraging, and is not in line with what was expected nor agreed upon. While I did have a cordial conversation with the CEO Mr. Lester, he still refused to take accountability for the failure of his representatives to communicate appropriately. In the end, the right call was made, because I witnessed how the CEO does business and will not consider business with L & L again. Service members and Veterans be mindful. - Nels Dale, TN Army National Guard