The Home Depot – Roofing Contractor in Tooele, Utah

This is by far my favorite store. Everything the store has is affordable and suits my families needs. We have all of our appliances from home depot and love it. Can't wait to go back and improve our house more.

This was my first appliance purchase from home depot and it will probably be my last. We ordered these right after we moved in to our new house. We were told that it would be about 2 weeks before delivery and that was fine. We got a call the day of delivery saying it would have to be rescheduled due to the truck having problems. We were even the very next stop.. The person apologized and scheduled it again for the next week while also offering a 25 Visa Gift card to make up for the inconvenience. It has now been 3 months and I still haven't received anything. When they arrived the pedestals were completely destroyed which I immediately rejected. The washer and dryer were also scratched a bit, but I accepted them because I really needed to do laundry at this point. They hooked everything up and let me know that someone would contact me about the replacement pedestals. A few days later we noticed that our clothes were coming out of the washing machine warmer than we would expect for a cold wash and after looking at the water lines they did indeed hook everything up backwards. Including the 3rd water line to the dryer. I fixed this all myself. A week passed before someone called to schedule the pedestals which obviously delayed any potential delivery and due to the Thanksgiving holiday, the scheduled date was almost a month later. The date came and they brought the pedestals into the house, but were very leery about installing them because the machines had already been in use. After calling a supervisor they got the green light. I looked over the pedestals and they were also scratched and dented, but I accepted them because at this point I just wanted my appliances fully working and was tired of waiting. They moved one unit into the garage to have more room mounting the unit and did the other one in the laundry room itself. I left them for a few minutes and when I came back they has sprayed cleaner all over the floor so they would slide into place easier. Makes sense, but seriously ask before using someone else's stuff. Had to clean up the sticky mess after they left. I also had to fix the flexible dryer vent hose because it was crushed quiet a bit and, in my opinion, would cause a fire in the future. I cut the length in half which made for a perfect right angle fit behind the dryer. After they left I noticed a few new dents on the top of both units installer was climbing on top of units to reach behind them and the washing machine has a large 3” scratch on the clear plastic door. None of these were there before they arrived. At this point I don't know what to do. If I wanted scratch and dent units I could have bought them directly off of the store's floor. And in this case, they would have been in better shape than what I received. To close, they work, but cosmetically they are no where near new. I am really disappointed and could have gotten the same price somewhere else.

Went into home depot yesterday to exchange out a tape measure, but I guess home depot has changed there policy. For years as a contractor I have been able to go in with the original receipt and exchange a defective tape measure. Now I understand that if I dropped it or broke the tape measure I would own it and just buy a new one. If it is defective HD would always take care of the pro's and let us exchange them with proof of purchase. Yesterday was a different story, apparently they do not do that and it must be done through the manufacturer now. I understand we are talking about an item that is under 20, but that's not the point. I have been able to take the defective ones back and exchange them out for years now. And I was never made aware of this change at the pro desk honestly at any home depot I shop at. So Steve and Will, I will just take my business to other home depot. I know Derek's store in Sandy will take care of me.