Shenandoah Home Improvements – Roofing Contractor in Roanoke, Virginia

I own an old farm house: 1600+ square feet, steep A-frame roof, with a 40-foot chimney. Water was leaking into interior walls, so I called Shenandoah Home Improvements for a quote. Mr. Glenn Lilly responded rapidly and came to my home to show me their process and color choices, he was thoroughly educational and provided materials to demonstrate the difference between their techniques ex. hand-nailing shingles versus using a nail gun and how these would lead to longer roof life and better results in the long term. The work itself was completed rapidly using his recommended Owens-Corning architectural shingles in Chateau Green. His workmen were very clean and professional and I was very satisfied with the results. Even though they ended up having to do much more work than originally anticipated they discovered and replaced over 300 feet of rotten wood under the existing roof, there was no sacrifice in terms of quality or speed. A few months after the roof was finished, I noticed a single tile buckling slightly and let Mr. Lilly know, within 2 days he had a guy out to repair it with no additional charge or problems whatsoever. I literally just came home and found it had been fixed, can't say I've ever had that experience with a home repair professional before and it was a very pleasant surprise. In short, I would work with Shenandoah Home Improvements again if I ever have need of more roofing work and feel confident doing so.

Shenandoah was a great company to do business with. They paid special attention to the issues that concerned me. Their workers were polite and professional. The pricing was fair and I felt really good about getting a quality hand nailed roofing job.