IBEX Roof – Roofing Contractor in Lacey, Washington

Last week on Thursday when there was heavy rain, I found water leak in my garage. Rain water was dripping from B vent metal pipe gas exhaust that's attached to my heater. It was a nightmare because that's a clearly very unpleasant experience right before Christmas. I called several roofing company and came across IBEX roof. I am so glad that Duane came to my house today for this problem. He was very meticulous in figuring out the problem and explained to me in details of why there could have been a rain leaking issue. Overall, I am so happy that I found IBEX and Duane was an expert and he was very professional. Thank you!

We had a leak in a roof due to improper installation. We had multiple companies come give us estimates to replace it prior to IBEX scheduled appt. Cody from IBEX was the first to look, identify the problem, and then tarp it to prevent additional damages. Though they were not the least expensive, the customer service and their policy of yearly checkups sealed the deal. The installation crew was on time, professional and finished the job within the allotted time. They cleaned up all the debris and then combed the yard with magnets. The quality checks with Sam a week later furthered proved their dedication to service as he inspected the job then made one final sweep with magnets to ensure all the nails were found. This company greatly exceeded our expectations in all aspects.