Al Marino Inc – Roofing Contractor in Charleston, West Virginia

Scheduled appointment was NOT met by Marino, the first time...rescheduled for the next day. Technician, Mike, arrived in the afternoon. Began work immediately. EXTREMELY proficient and knowledgeable in his craft. Worked very smoothly and efficiently. Discovered an unseen crack in another fitting. Went to Lowe's for the small parts...replacing the cracked fitting. I was VERY SATISFIED with the Technician, MIKE. He was very nice, soft spoken, polite...answered all questions we posed, about the repairs/replacements. The ONLY PROBLEM I had was the UNEXPECTED EXTRA CHARGE for replacing the "cracked fitting"...220.71. THIS seemed "EXCESSIVE", to me. Saying this, I accept that this is probably the "Going Rate" amongst Plumbing Businesses. I understand that PLUMBING jobs are expensive, to begin with. It's a notable profession...requiring qualified craftsmen. And, Mike certainly was. BUT, replacing a connection valve, in addition to the INITIAL INVOICE cost of 645.85...at an additional cost of 220.71, seemed very high, to me. Mike was GREAT. His work was GREAT. The extra cost for the cracked connector replacement...NOT so great. Lastly, I want to compliment Angie, for her diligence, politeness, and followups on this job. She was very helpful, courteous, and professional. EXTREMELY SATISFIED with everything...except the amount of the additional repair.

Mike and John are absolutely fantastic!!!! Mike came out assessed the sitiation and came back out again with John to fix our plumbing needs. They both are professional and courteous! They provide fast and quick service. They work until the job is completely done and make sure the job is done correctly. I could of not asked for better service!!! Amazing! Plus we used after hour service and it was simple and easy! I highly recommend for any plumbing needs!!

I had a great experience with Al Marino. They were up front and very knowledgeable and professional, able to immediately identify my issues in multiple different areas sewer, electrical, gas and resolve them within a few days. They're my absolute go-to company when I need any major work done.