BCI Mechanical Inc – Roofing Contractor in Denton, Texas

They fixed the issue with my water heater and were very quick to respond. My issue is with payment. They have a flat fee for everything so for example, if you need the coil replaced in your water heater the job has the potential to take them x amount of hours for the most intensive jobs. On the other hand it could also be a simple fix and take 1 labor hour plus parts. So what they do is charge you for x amount of labor hours which in my case was 4 hours but the issue took less than 1 hour to fix and the part cost 10 dollars. So in my case using this company lost me a couple hundred dollars. However if you have a really bad issue that will take many hours and parts to fix use this company because they will end up taking a loss working on your project because its subsidized by people like me. Otherwise stick with someone who can give you an itemized invoice.

There are numerous better options in the area that deliver the same quality of service, or better, for a MUCH lower price. The cost of snaking a sink with a hand auger was around 250. The cost of snaking a main line with a hand auger is 450. So you'll be paying about 250 to 500 for an hour of work when other services will cost you about 150 - 200. Don't believe the office people when you're on the phone. If you ask if they have a flat hourly rate, they'll respond like this: “Yes, we have flat rates.”. Notice the absence of the word “hourly”, because there's the huge difference in costs. Seriously, call anyone else. I will say the plumbers were extremely nice and knowledgeable. The problem lies with the office, they are well aware of it and don't seem to care in the least bit. We did call the office hoping they would clear up the pricing discrepancy, they didn't even bother to apologize and then hung up on my wife when she informed them that we wouldn't be using their service again. I just wouldn't bother with this company. It's really not worth it.

I had them install a water heater recently in a location that was a challenge and not only did they handle it without a problem their price was unbelievable. I would highly recommend them!!